
## Sync Calendar from your dashboard

By following these steps:

1.  Click on “Settings” in the bottom left-hand corner of their Mentorly dashboard.
    
2.  Click on "Connections" in the newly appeared menu located on the left-hand side, then click on "Add calendar account"
    
3.  Choose the calendar provider and follow the prompts to authorize the connection.
    
4.  Once authenticated, determine which of your calendars you'd like Mentorly to sync with by selecting your preference in the "Sync to this calendar:" dropdown menu.
    

![](/images/help/articles/how-to-sync-your-calendar-and-choose-your-meeting-location-1.jpg)

### *🔎 Now you can **decide where you want to host your sessions**:*

*Directly on Mentorly or through your calendar provider. You can specify this in the **"Host your meetings on"** section, choosing either **"Mentorly" or "Your calendar provider"**.*

* * *

## Verify your Calendar tab on Mentorly

To verify that your external calendar has been synced, head over to your **Calendar** tab to see your available times.  
  
It will pull all of the free times from your calendar, and once a mentee books with you (and you approve) it will **automatically add the session to your calendar.**

![](/images/help/articles/how-to-sync-your-calendar-and-choose-your-meeting-location-2.png)

* * *
* * *

## **Have any questions or need any assistance?**

Not to worry, we’re here to help!

You can contact the Mentorly support team by going to the **Help** tab found on your personal dashboard and clicking **Go to Live Chat**.


Here's how to connect your external calendar, and choose where to host your session.

How to Sync Your Calendar and Choose Your Meeting Location


1.  [Access your availability tab](#access-your-availability-tab)
    
2.  [Adding and modifying your available time slots](#adding-and-modifying-your-available-time-slots)
    

Once you're fully onboarded, the next step is to add your availability manually or by [syncing your calendar](/en/help/for-mentors/how-to-sync-your-calendar-and-choose-your-meeting-location).

A mentee will be able to request a session from your availability, or suggest a time if your available times don't work. As a mentor, you'll be responsible for **accepting** or **declining** a booking request.

* * *

#   
**1\. Access your availability tab**

From your personal dashboard, click the **Calendar** tab on the left-hand side. This will bring you to your Mentorly calendar.

You can use the 'previous' or 'next' buttons to switch between weeks. Your timezone will be indicated in the upper left corner.

![](/images/help/articles/adding-availability-1.gif)

# **2\. Adding and modifying your available time slots**

When accessing the 'edit availabilities' feature, you gain the ability to effortlessly establish your availability by employing a simple click-and-drag method to create dedicated time slots. These designated blocks represent your indicated periods of availability.

Moreover, you have the flexibility to set any time slot as a recurring occurrence weekly! In edit mode, select the desired time slot and activate the 'repeat every week' toggle. Confirm your choice, and voila!

Should the need arise to remove a specific time slot, fret not! A quick solution awaits you – click on the corresponding time block and utilize the trash can icon. After refreshing your page, the deleted time slot will no longer be visible.

![](/images/help/articles/adding-availability-2.jpg)

When you're done editing your availability, be sure to hit '**Done Editing**'.

**Good to note:** It's best to keep your Mentorly calendar up to date a few weeks at a time to ensure mentees can book with you, knowing you are actually available!

* * *

# What's next?

Here's how to [respond to session requests](/en/help/for-mentors/session-requests-and-viewing-your-mentee-s-profile)

* * *

## **Have any questions or need any assistance?**

Not to worry, we’re here to help!

You can contact the Mentorly support team by going to the **Help** tab found on your personal dashboard and clicking **Go to Live Chat**.


Here's how to add your availability as a mentor.

Adding availability


1.  [Create a Masterclass](#create-a-masterclass)
    
2.  [Enter Details](#enter-details)
    
3.  [Confirm the Session](#confirm-the-session)
    
4.  [Before Hosting your Masterclass](#before-hosting-your-masterclass)
    

If your program allows, mentors have the ability to create masterclass-like group sessions on topics that you're passionate about to share your knowledge and expertise with others!

* * *

# **1\. Create a masterclass**

To create a Masterclass, head to your **Sessions** tab on your Personal Dashboard. From here, you'll see a '**Host a masterclass**' button. Click that button to begin.  


![](/images/help/articles/creating-a-masterclass-session-1.png)

**Good to know:** Don't see the **Host a Masterclass** button? That just means your program hasn't enabled these types of sessions. No worries! You'll still be able to have 1:1 sessions with mentees.

* * *

# **2\. Enter details**

You'll need to provide some information on what this Masterclass will be about - enter a title and description of the session.  
  
All required fields will be noted with an \* asterisk.

![](/images/help/articles/creating-a-masterclass-session-2.png)

**Good to know:** If you know who you want to invite to your Masterclass, you can enter their names in the 'Guests' field. Otherwise, anyone who has access to your profile will be able to sign up for any future Masterclasses.  
  
**Good to know:** Once a participant has been invited to a Masterclass, they are automatically listed as 'attending' unless they choose to leave the session.

* * *

# **3\. Confirm the session**

Once you're done filling out the details, review the information and hit **Save** at the bottom of your screen.

![](/images/help/articles/creating-a-masterclass-session-3.png)

The Masterclass will then appear in your **Sessions** and **Calendar** tab.

**Good to know:** Once a Masterclass is created, you're unable to edit the date and time. If you do need to reschedule, you'll need to cancel the existing Masterclass and create a new one.

* * *

# **4\. Before hosting your Masterclass**

**Messaging your participants:**

When a Masterclass is created, it starts a discussion thread with all attendees. You can access this discussion by heading to your **Messaging** tab, or by viewing the Masterclass session on your **Sessions** tab.  


![](/images/help/articles/creating-a-masterclass-session-4.png)

**New participants:**

Other mentees or mentors will be able to reserve a spot in your Masterclass by viewing your profile - you'll receive an email notification every time a new participant joins your Masterclass.  
  
You can view a list of all participants by clicking on the cluster of profile images.

![](/images/help/articles/creating-a-masterclass-session-5.jpg)

**Need to cancel?**

If something unforeseen comes up and you need to cancel the Masterclass, you'll able to do so by clicking on the **3 dots** on the Masterclass and provide a reason for the cancellation.  
  
Your participants will be notified by email and the Masterclass will appear under **Sessions > Cancelled.**

* * *

# What's next?

Check out this article on [how to join a video session](/en/help/for-all/joining-your-video-call-session).

* * *

# **Have any questions or need any assistance?**

Not to worry, we’re here to help!

You can contact the Mentorly support team by going to the **Help** tab found on your personal dashboard and clicking **Go to Live Chat**.


How to create a "masterclass" as a mentor. *Program permitting

Creating a Masterclass session


1.  [Viewing your mentee's profile](#viewing-your-mentee-s-profile)
    
2.  [Responding to your request](#responding-to-your-request)
    
3.  [Messaging your mentee](#messaging-your-mentee)
    
4.  [Need to cancel](#need-to-cancel)
    

As a mentor, mentees will either be able to request a session from your existing availability, or suggest a new time for a session.

When a request or suggestion is made, you will be notified by email.

You can manage your session requests by accessing your **Sessions** tab. From here, you will be able to view all requested and confirmed sessions, and past, cancelled and future sessions.

![](/images/help/articles/session-requests-and-viewing-your-mentee-s-profile-1.png)

* * *

# **Viewing your mentee's profile**

When a session is requested, you will be able to review the mentee that requested it, the date and time, as well as their message that will explain what they would like to discuss in the session.

To view your mentee's profile, **simply click on their profile image on the session request**. You will be brought to their profile where you can review things like their bio, skills, short and long term goals.

![](/images/help/articles/session-requests-and-viewing-your-mentee-s-profile-2.png)

**Good to know:** You will either be matched with a mentee who will book sessions with you, or you will be available for sessions to all mentees within the program.  
  
**Unsure which applies to you?** If you have the **Matches** tab, then your program will have you matched with someone. If you don't have the **Matches** tab, then your program is offering 'a la carte' mentoring, in which mentees have a wide selection of mentors (including you!) to choose from.

![](/images/help/articles/session-requests-and-viewing-your-mentee-s-profile-3.png)

* * *

# **Responding to your request**

To accept a request, simply click **Accept** on the session request. By accepting, the mentee will be notified, and both of you will receive an email to confirm the booking. You will also see it under **Sessions** > **Future.**

If you **decline** a booking request, the mentee will be notified, and the session request will be removed from your Sessions tab.

![](/images/help/articles/session-requests-and-viewing-your-mentee-s-profile-4.jpg)

* * *

# **Messaging your mentee**

You can start chatting with your mentor by either clicking '**view discussion**' on your individual session, or by accessing your **Messaging** tab.  
  
The discussion or message thread with your mentor will be active before, during and after your session. Any messages sent during the video session will be synced to your thread - so all communication will stay in one place!  


![](/images/help/articles/session-requests-and-viewing-your-mentee-s-profile-5.png)

**Good to know:** You can also send attachments to your mentor by clicking the paper clip icon beside the text box.

* * *

# **Need to cancel?**

If something unforeseen comes up and you need to cancel, you'll able to do so by clicking on the **3 dots** on the session and provide a reason for the cancellation.  
  
Your mentee will be notified by email and the session will appear under **Sessions > Cancelled.**

* * *

# **What's next?**

Prepare for your session by checking out these [Mentoring Tips](/en/help/for-mentors/mentoring-tips).

[Join your session](/en/help/for-all/joining-your-video-call-session) 10 minutes before it begins.

* * *

# **Have any questions or need any assistance?**

Not to worry, we’re here to help!

You can contact the Mentorly support team by going to the **Help** tab found on your personal dashboard and clicking **Go to Live Chat**.


Here how's to respond to incoming session requests from mentees and view their profiles.

Session requests and viewing your mentee's profile


Welcome to Mentorly! Here are the key first steps to starting your mentor journey.

# 1\. Sign up

The first step is joining Mentorly! You can sign up as a Mentor by heading to [https://marketplace.mentorly.co/en](https://marketplace.mentorly.co/en) and clicking the 'Sign up' button from the Marketplace homepage, followed by clicking on the Mentor option.

![](/images/help/articles/getting-started-as-a-mentor-with-mentorly-1.jpg)

* * *

#   
2\. Begin your onboarding experience

Once you've signed up, Mentorly will guide you through a few Onboarding steps that will allow you to start building your Mentee profile.  
  
We'll ask about you and your experiences, your skills, as well as upload a profile picture and adjust your settings.

![](/images/help/articles/getting-started-as-a-mentor-with-mentorly-2.jpg)

**Good to know:** You'll be able to edit this information later on from your Personal Dashboard.

**Good to know:** Mentorly only allows your profile to be under **one** **sector/industry** (not multiple). You can add multiple **areas of expertise**.  


* * *

#   
3\. Complete your Profile

Once you've completed your onboarding, you will be brought to your Mentorly personal dashboard. From here, you can finish completing your profile by clicking on the **Profile** tab on the left side.

You can add more information to your profile such as links to your social media pages (LinkedIn, Instagram, Youtube, etc), personal websites, and upload photos.  


![](/images/help/articles/getting-started-as-a-mentor-with-mentorly-3.png)

You can also adjust your settings (email, location, timezone) from the **Settings** tab.

**Good to know:** Mentorly is time-zone smart, which means the times indicated throughout the site will be based on the browser location.  


* * *

# 4\. Resources and Support

**Our Mentorly Help Centre is always available at the bottom of the screen. It has a number of articles all designed to provide assistance every step of the way.**

![](/images/help/articles/getting-started-as-a-mentor-with-mentorly-4.png)

Mentorly prides itself on its highly responsive customer service and technical support - **our support team is available Monday - Friday, 9am - 6pm EST**. Simply reach out to us on Intercom (the icon below - found in the bottom right corner) or contact us at [support@mentorly.co](mailto:support@mentorly.co). We'll be happy to help!

![](/images/help/articles/getting-started-as-a-mentor-with-mentorly-5.png)

* * *

# What's next?

**[Add your availability, set your pricing and choose your cancellation policy](/en/help/for-mentors/add-availability-pricing-and-cancellation-policy)**


Here's everything you need to begin your mentorship journey as a mentor with Mentorly.

Getting started as a Mentor with Mentorly


As a mentor, mentees will either be able to request a session from your existing availability, or suggest a new time for a session.  
  
When a request or suggestion is made, you will be notified by email. You can manage your session requests by accessing your **Sessions** tab.

From here, you will be able to view all requested and confirmed sessions, and past, cancelled and future sessions.

![](/images/help/articles/responding-to-session-requests-1.jpg)

When a session is requested, you will be able to review the mentee that requested it, the date and time, as well as their message that will explain what they would like to discuss in the session.  


If you **decline** a booking request, the mentee will be notified, and the session request will be removed from your Sessions tab.

If you **accept** a booking request, the mentee will be notified, and both of you will receive an email to confirm the booking. You will also see it under **Sessions** > **Future.**

![](/images/help/articles/responding-to-session-requests-2.jpg)

* * *

# Need to cancel?

If something unforeseen comes up and you need to cancel, you'll able to do so by clicking on the **3 dots** on the session and provide a reason to the cancellation.  
  
Your mentee will be notified by email and the session will appear under **Sessions > Cancelled.**

* * *

# What's next?

Prepare for your session by checking out these [Mentoring Tips](/en/help/for-mentors/mentoring-tips).

[Join your session](/en/help/for-all/joining-your-video-call-session) 10 minutes before it begins.


Here how's to respond to incoming session requests from mentees.

Responding to session requests


Once your profile is set up and has been approved, the next steps are adjusting your Mentor-specific settings.

* * *

# Update your Pricing

From the **Payments** tab, you can set and update your **sessions rates**. Enter an individual rate for one-hour sessions, and your 30-minute sessions rate will be adjusted to 60% of your hourly rate.

As a mentor, you are able to book with other mentors too. This is where you can update your **payment information** to ensure payment to the mentors you book with.

![](/images/help/articles/add-availability-pricing-and-cancellation-policy-1.png)

**Good to know:** You can update or change this information at any time.  


* * *

# Set your Cancellation Policy

From your **Payments** tab, you're able to select your preference for a cancellation policy. Choose between flexible, moderate and strict policies for when a mentee has to cancel a session with you.  


![](/images/help/articles/add-availability-pricing-and-cancellation-policy-2.png)

**Good to know:** This information is displayed on your Mentor profile, so a Mentee will be aware when they book.

* * *

#   
Add Availability

Adding available time slots is a great way to get more bookings as a mentor.

A mentee will be able to request a session from your availability, or suggest a time if your available times don't work. As a mentor, you'll be responsible for accepting or declining a booking request.

#   
1\. Access your availability tab

From your personal dashboard, click the Availability tab on the left-hand side. This will bring you to your Mentorly calendar.

You can use the 'previous' or 'next' buttons to switch between weeks. Your timezone will be indicated in the upper left corner.

![](/images/help/articles/add-availability-pricing-and-cancellation-policy-3.jpg)

# 2\. Add your available time slots

By clicking and dragging, create grey blocks that indicate your available time slots. To delete time slots, simply click on the x of the time slot you wish to delete.  


![](/images/help/articles/add-availability-pricing-and-cancellation-policy-4.jpg)

**Good to note:** It's best to keep your Mentorly calendar up to date a few weeks at a time to ensure mentees can book with you!

* * *

# What's next?

[Respond to your session request](/en/help/for-mentors/responding-to-session-requests)

[See how to get more sessions as a mentor](/en/help/for-mentors/get-more-session-bookings-as-a-mentor)


Here are all the steps you need to add your availability for sessions and other Mentor settings.

Add availability, pricing and cancellation policy


(FOR MARKETPLACE USERS)

Been asking yourself: "Where my bookings at?!"  
  
With hundreds of sessions unfolding around the world - 22 countries to be exact! - mentees are loving their [Mentorly](https://mentorly.co/marketplace) experience, learning from you and growing their skills and confidence. And they're itching for more!  
  
Read up below on how to maximize your impact and get more bookings!  

![](/images/help/articles/get-more-session-bookings-as-a-mentor-1.jpg)

**Surefire ways to increase your impact and joy through mentorship**

  
**1\. Create a Strong Profile**  
Curate your profile with a strong profile image and gallery, and don't skimp on your profile description! Talk about your career experience and expertise, why you want to mentor, and how you can best help mentees.

Here is an example of a [golden-standard mentor profile](https://cmi.mentorly.co/en/mentors/2879) to aim for:  


![](/images/help/articles/get-more-session-bookings-as-a-mentor-2.png)

![](/images/help/articles/get-more-session-bookings-as-a-mentor-3.png)

**2\. Reassess Your Pricing**  
Know someone who wants to book with you regularly but your tier price may be set a little high? We can adjust your rate so that you remain more affordable. This could make a world of difference for your mentees and dramatically increase your bookings.  
  
**3\. Make Yourself Available**  
Though we LOVE our "Request to book" button, it's much easier for mentees to book with you when you have times up. We know it's difficult to foresee your availabilities months, even weeks ahead of time, but [adding up a few hours each month will streamline the booking process](https://intercom.help/mentorly/en/articles/4231924-add-mentoring-availability-time-slots-by-syncing-your-google-calendar-to-mentorly), or sync your google or outlook calendar! If ever you have to cancel a booking due to a scheduling conflict, mentees will simply rebook - and we follow up to make sure they do!  
  
**4\. Spread the Word**  
Talk about Mentorly on your social channels and better yet, in person. Mentors who have had multiple sessions keep their audience up to date and let them know that they are taking on new mentees. Link to your Mentorly profile URL on Instagram, Facebook, LinkedIn, website and portfolio, and personally invite curious mentees to book with you! We will look for your Mentorly shoutouts and share them on our social channels.  
  
**5\. Encourage Rebooking**  
Our most active mentors set up clear goals with their mentees and request for them to rebook in order to check back in after a month of hard work. Not only does this enable you to see their progress but they feel supported along the way. A win-win situation!  


* * *

# What's next?

- [Add more time slots to your calendar](https://intercom.help/mentorly/en/articles/4231924-add-mentoring-availability-time-slots-by-syncing-your-google-calendar-to-mentorly)
- [Marketplace Member collection](https://intercom.help/mentorly/en/collections/2780229-marketplace-member)


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