Connecting Slack to your Mentorly account means every mentor and mentee in your account receives session notifications as Slack direct messages instead of email. Booking requests even include Accept and Decline buttons that work right inside Slack, so members can respond without ever opening a browser tab.
One connection covers every program in your account. You only need to set it up once.
Who can connect Slack
Any program manager in your account can connect Slack from the Integrations page. Connecting also requires that you be a Slack workspace admin in your organization's Slack workspace. Slack enforces this during the connection flow.
If you are a program manager but not a Slack workspace admin, you can send a one-click install link to the person on your team who manages Slack apps. They do not need a Mentorly account to complete the install. See Delegating the Slack install to your Slack admin.
What Mentorly asks for
When you click Connect Slack, a Slack permissions screen appears. Mentorly asks for four things:
- Send you messages. The Mentorly bot needs permission to send direct messages to your users.
- Read basic profile information. This lets Mentorly format notification times correctly for each user's timezone.
- Read your email address. Mentorly uses this to match each of your users to their Slack account automatically.
- Open a direct message channel. This allows the bot to start a conversation with each user.
Mentorly does not ask for access to your channels, your message history, or any other data in your workspace. The bot only sends direct messages and never reads anything.
How to connect
- In Mentorly, go to Account > Integrations.
- Click Connect Slack.
- Slack opens and asks you to choose your workspace, then approve the four permissions described above.
- After you approve, Slack redirects you back to Mentorly. You will see a confirmation that reads "Connected to [your workspace name]."
- The Mentorly bot sends you a direct message in Slack confirming that the connection is live.
That is all it takes. Your account is now connected.
What happens next: automatic matching
As soon as you connect, Mentorly looks up every user in your account and matches them by email address. Users whose Mentorly email matches their Slack email start receiving direct messages right away.
Anyone who joins your programs after the connection is set up gets connected automatically the first time they would receive a notification. There is nothing extra you need to do.
If some of your users have a different email address in Slack than in Mentorly, they can sort this out themselves from their personal notification settings. See Choosing between Slack and email notifications for details.
One connection, all programs
Connecting Slack at the account level covers every program under your account. You do not need to configure it separately for each program.
For a full overview of the notifications your members will see once Slack is connected, see Mentorly notifications in Slack.
Disconnecting Slack
To disconnect, go back to Account > Integrations and click Disconnect Slack.
The change takes effect immediately:
- All notifications for every program in your account revert to email.
- User connections are removed.
- If you reconnect later, Mentorly re-matches everyone from scratch.
If someone removes the Mentorly app directly from your Slack workspace instead of using the Disconnect button in Mentorly, Mentorly detects the removal automatically and reverts all notifications to email.
Have questions or need help?
If you have a dedicated contact at Mentorly, reach out to them directly. Otherwise, open the Help tab in your Mentorly dashboard and click Go to Live Chat to reach the support team.